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Over the past couple decades, Komatsu has evolved to become a global giant due to their strength and competence within the diverse fields of logistics, excavating, construction and mining. Utilizing progressive models and technological superiority, they remain at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using current design approaches and superior production functionality, Komatsu has distinguished themselves through the manufacture of reliable and robust forklifts that customers from around the globe have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing demand for its products in the North American market. To better costs and efficiencies, a state-of-the-art facility was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Remaining one of the principal suppliers and manufacturers of rugged and innovative lift trucks in our day, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ needs worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy clients along with their North American consumers.
Following years of delivering customer service and maintaining rapport, Komatsu Forklift recognizes that meeting the customers’ needs is vital. All the latest product development at Komatsu begins first with the client. By welcoming participation and opinions, they are able to determine client wishes and expectations then cultivate revolutionary designs and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is premeditated from the start and continued through the production, service and product sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty technologies, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will endure in even the toughest functions and environments. Adherence to precise engineering principles enables Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and stringent in-house quality standards all add to high-class forklift products. Komatsu Engineering Standards transform the modern and progressive expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service plant. This state-of-the-art plant starts the manufacturing process with raw steel which is then welded, designed and primed. When assembled and painted the lift trucks are ready to leave the facility and enter the market. Maintaining quality control throughout the length of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as valuable as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed dealer networks who strive to exceed expectations. Specialized in all aspects from sales, service or operating education, or aftermarket support, their diverse association of experienced and capable experts are available. Komatsu Forklift Supplier locations across the nation have a Komatsu OEM components on-hand to provide the necessary service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated circulation center is an alternative option. The online K-Link system assists dealers with on-line parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class customers rely on Komatsu forklifts in their every day operations. So Komatsu focuses their attention on their nationwide account customers enabling them to gain from an original relationship that lets them customize their relationship in order to raise customer productivity and profits. Komatsu countrywide account clients have access to on-line components and service support system and a inclusive fleet administration program, providing the ability for Komatsu to be their total solution for any lift truck worries.
The resourceful and reliable team members at Komatsu Forklift U.S.A., are committed to providing excellent customer support whether it arrives in the form of education, product sales, aftermarket support, and longterm maintenance. They want to make certain that the customer support offered will help their clients satisfy or exceed their business objectives while establishing strong working partnerships in the process. Komatsu strives to be familiar with each of their customers’ distinctive means of doing business and enjoys working together to develop a plan to best insure their ongoing success.
